Terms and conditions and privacy policies

Data protection statement

Arise From Ashes Switzerland (A.F.A. Switzerland) is a non-profit organization in accordance with Art. 60 of the Swiss Civil Code which aims to provide humanitarian aid to underprivileged populations living in Liberia, in particular the most vulnerable categories such as children, young people and the elderly.

AFA’s office is located at Rue des Savoises 15, 1205 Geneva, S/C de la MIA and its website is https://www.arisefromashes.org.

Arise From Ashes (AFA) is committed to protecting your confidentiality, privacy, and data per the Federal Law on Data Protection (DPA) of 19 June 1992, RS. 235.1, which aims to protect the personality and fundamental rights of persons subject to data processing.

This Privacy Policy details the nature, collection, use, and processing of information collected when accessing and using our website (https://www.arisefromashes.org/). By accessing and using our website, you consent to our Privacy Policy. This policy can be subject to change and adaptation at any time.

Person in charge of data processing, website publishing and hosting

The site https://www.arisefromashes.org/ is AFA’s property. AFA is responsible for editing it. This website is hosted by the company OVH.

To contact us: e-mail: contact@arisefromashes.org

Data collection

Accessing our website does not require you to provide any personal data. However, we automatically receive and record information from your computer and browser in connection with your access and use of the platform. This includes your IP address, date and time of access, browser type and version, operating system, software and hardware, and the page you requested.

We collect your data, that is, any data relating to an identified or identifiable person when you make a donation or order and buy products. The information collected includes your name, e-mail address, telephone number and/or credit card number.

Personal data relating to financial transactions is not transmitted. The use of such data is subject to the rules and data protection policies of the websites and platforms responsible for processing such transactions.

Use and processing of data

Processing refers to any operation relating to personal data, including the collection, storage, use, modification, communication, archiving or destruction of data.

Any information we collect from you may be used to:

Improve and adapt our site, services, and content
Contact you by email, including to answer your questions and to provide you with the services you have requested

Disclosure to third parties

We are the sole owners of the information collected on this site. Your personal information will not be sold, traded, transferred, or given to third parties for any reason without your consent, other than as necessary to fulfill a request and/or transaction, such as donating. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

Arise From Ashes considers your security a top priority. We, therefore, believe it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Cookies and similar technologies

To ensure the proper functioning of our site, improve access to it and identify repeat visitors, we use cookies. Cookies allow us to improve the user experience by tracking and targeting user interests. Cookies do not cause any damage to your computer and do not contain any viruses. They are in no way linked to any personally identifiable information on our site.

Adjusting the use of cookies can be managed in your browser settings.

Protection of information

We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

Right to information and objection and data protection issues

According to section 2, art. 8 of the DPA, you have the right to request the personal data we hold about you.

We use the e-mail address you provide to send you information and updates about your donation, occasional news about the company’s organization, information about related products etc. If at any time you wish to unsubscribe and no longer receive emails, please contact contact@arisefromashes.org